Privacy Policy
Effective Date: 5th December 2024
Audvik Labs ("we," "our," or "us") is committed to protecting the privacy of our users ("you," "your," or "users"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our software development services and products developed under Audvik Labs, such as Realm ("our products"). By using our services or products, you agree to the terms of this Privacy Policy.
Section 1: Purpose and Scope
This Privacy Policy sets out the basis on which any personal data we collect from you or that you provide to us will be processed by Audvik Labs. The policy applies to all personal information, including employee personal information and customer data.
Section 2: Roles & Responsibilities
Audvik Labs ensures that:
- Policy violations are reviewed and corrective actions are taken.
- Data protection obligations are met under applicable privacy laws.
- Data privacy impact assessments are conducted as necessary.
- The Data Protection Officer (DPO) is responsible for overseeing data privacy compliance.
Section 3: Audvik Labs Services Privacy Policy
1. Information We Collect
a. Personal Information
- • Name
- • Email address
- • Phone number
- • Company details
b. Technical Information
- • IP address
- • Browser type
- • Device information
- • Usage data & interaction logs
2. How We Use It
- • Provide and improve our software development services.
- • Respond to inquiries and provide customer support.
- • Conduct internal analysis to optimize service delivery.
3. Data Sharing
We do not sell your data. We share only in these cases:
- Service Providers: Trusted third-party vendors.
- Legal Requirements: Compliance with legal obligations.
- Business Transfers: Merger, acquisition, or sale of assets.
Section 4: Privacy Policy for Products (e.g., Realm)
1. Information Collect Through Products
Uploaded Data: For products like Realm, we collect invoice content, vendor details, and payment information.
Usage Data: We collect interaction logs within the product to train and enhance performance.
2. How We Use Information
- • Train and improve product performance (e.g., Realm).
- • Provide analytics and insights to users.
- • Ensure legal and regulatory compliance.
3. Data Retention
Uploaded invoices and extracted data will be stored for [insert duration] unless otherwise required by law.
1. Consent
We obtain consent from employees and customers where required. You may withdraw consent via our contact information below.
2. Data Security
We use encryption, locking file cabinets, security clearances, and passwords to implement technical and physical safety.
3. Data Breaches
In the event of a breach, Audvik Labs will promptly assess the impact and notify relevant authorities and affected individuals.
4. Your Rights
Depending on jurisdiction, you may access, update, delete, restrict, or object to processing of your personal information.
5. Children's Privacy
Our services are not intended for minors under 18. We do not knowingly collect or keep information from minors.
6. Data Transfers
Information may be transferred outside your country. By using our services, you consent to these international transfers.
Section 6: Monitoring and Review
The DPO ensures privacy practices are reviewed annually. Employees must report non-compliance to the DPO or the Information Security Committee.
Section 7: Policy Changes
We may update this policy. Changes are effective upon posting. We encourage you to review this Privacy Policy periodically.
Questions or Concerns?
If you have any questions about this Privacy Policy, please contact our Data Protection Officer.
Audvik Labs
15/1, 185/2, 185/A, 18th Main Road,
Jayanagar 9th block, Bengaluru, 560041